Terms and Conditions
Deposit
A non refundable deposit of £40.00 is required to secure your reservation. If a no-show you will be charged the full amount of the first nights stay.
Cancellations
Guests are reminded that a booking is a legally binding contract. In the event of a cancellation the deposit is not refundable. We will make all reasonable efforts to re-let the accommodation, but if this fails, guests are respectfully reminded that they are liable for the costs incurred. We strongly recommend you insure against the possibility of cancellation.
Where the guest gives credit card details in order to make payment of a deposit it is agreed between the parties that in the event of cancellation the Guest house may debit the guest's credit card with the full amount of the cancellation charge less an allowance for any deposit or payment already received.
The Guest house reserves the right to cancel a booking forthwith without liability on its part in the event of damage or destruction to the Guest house by fire or other causes, any shortage of labour or food supplies, or any other cause beyond the control of the Guest house which shall prevent it from performing its obligations in connection with any booking. In such an event the Guest house will refund the deposit made but will have no further liability to the Guest.
Payments
Payment can be made by debit/credit card, cheque or cash on the day of arrival. We accept Mastercard, Visa, Electron, Maestro and Solo. If you want to pay by cheque, you will need to pay the balance 7 days in advance of your departure date. There is no surcharge for credit card transactions.
Family Rooms
Family rooms may be let without full occupancy. However, should guests use the "spare" beds then there will be a charge of £15 per bed to cover linen cleaning costs.
Lost Keys
Lost keys are charged at £20.
Breakages
Please report all breakages to the Guest house. If you leave the gues house without reporting breakages then the Guest house reserve the right to invoice a guest following departure.
Smoking
At the request of our guests we do not allow SMOKING.
Special Needs
When enquiring about accommodation, please tell us of any special needs or requirements you may have so that we may advise on the suitability of the rooms we offer. All our bedrooms are on the first and second floor and thus only accessible by stairs with a secure handrail. We do not have a lift.
Pets
We can accept pets by prior arrangement.
Arrival/Departure times
Arrival time is by prior arrangement (Please refer to Check In Arrangements). Check out time is 10.30 am on day of departure.
